Data Protection

Et999 Privacy Policy — Your Data Is Completely Safe With Us

Last Updated: January 2026 Available in English Estimated reading time: about 7 minutes

Our Commitment: et999 takes your personal data seriously. This Privacy Policy explains in detail what information we collect, why we collect it, and how we keep it secure.

1 Introduction

Et999 (https://et999.pro) is a trusted online gaming and betting platform for users in Bangladesh and South Asia. We believe your personal data belongs to you, and this Privacy Policy represents our legal and ethical commitment to protecting it.

This Privacy Policy applies to et999's website, mobile app, and all associated services. By using et999's services, you are considered to have accepted this Privacy Policy. Please read it carefully before getting started.

Et999's Privacy Policy has been developed in accordance with international data protection standards and applicable laws in Bangladesh. We are committed to safeguarding member data and review this policy on a regular basis.

This Privacy Policy should be read alongside et999's Terms and Conditions. Together, both documents form the complete legal framework governing your relationship with et999.

2 What Information We Collect

Et999 collects various types of information to deliver its services. Below is a detailed breakdown of what we collect.

Data Type Example Required?
Identity Information Full name, date of birth, national ID Yes
Contact Information Mobile number, email address Yes
Financial Information Mobile banking number, transaction history Yes
Device Information IP address, browser, operating system Automatic
Gaming Activity Game history, bets, and win/loss records Automatic
Location Information Country, city (determined by IP address) Automatic

In addition to the above, et999 may request a scanned copy of your passport or national ID as part of the KYC (Know Your Customer) process. This information is used solely for identity verification and is stored with the highest level of security.

3 How We Collect Information

Et999 collects information through several methods. Each method is explained in detail below.

  • Directly from you: Information you provide during registration, KYC verification, payment, or when contacting support.
  • Automatically: While using et999, device and usage information is automatically collected through cookies, log files, and similar technologies.
  • From Third Parties: Necessary information may be obtained from payment providers (bKash, Nagad, Rocket) and identity verification agencies.
  • From social login: If you log in through a social account, limited information may be collected from that platform.
  • From Public Databases: Public databases may be checked for fraud prevention and AML compliance purposes.

et999 never collects sensitive personal information without your knowledge or consent.

4 How We Use Your Information

Et999 uses collected data only for specific, legitimate purposes. Your information is never used for anything beyond what is outlined below.

  • Account Creation & Management: Completing your registration, keeping your account active, and ensuring login security.
  • Service Delivery: To smoothly operate all services, including gaming, betting, deposits and withdrawals, and bonus distribution.
  • Identity Verification (KYC): To meet legal requirements and prevent fraud.
  • Customer Support: Addressing your complaints and answering your questions.
  • Ensuring Security: Preventing unauthorized access and defending against cyberattacks.
  • Personalized Experience: Showing you games, offers, and notifications tailored to your preferences.
  • Legal Obligations: Compliance with AML policy, tax reporting requirements, and regulatory authority directives.
  • Service Improvement: To improve et999's service quality by monitoring usage patterns.

Et999 may contact members via SMS or email about new offers and promotions. You can opt out of these communications at any time.

5 Data Sharing Policy

Et999 never sells your personal data to third parties. However, limited information may be shared with trusted partners in specific circumstances.

  • Payment Providers: Data may be shared as necessary to process bKash, Nagad, and Rocket transactions.
  • KYC Verification Provider: Information may be shared with licensed providers for identity and age verification purposes.
  • Game Providers: Limited data may be shared with licensed game providers as required to operate their games.
  • Legal Authorities: Information may be disclosed to relevant authorities where required by a court order or legal obligation.
  • Fraud Prevention Agencies: As part of our AML and anti-fraud procedures, your information may be verified with specialist agencies.

All third parties listed above are required to comply with et999's privacy standards and are bound by a legal agreement with et999.

6 Cookies & Tracking Technologies

Et999's website and app use cookies and similar technologies. Cookies are small data files stored on your device that help improve your experience with et999's services.

  • Essential Cookies: These cookies are essential for managing login sessions, security, and core service functionality.
  • Functional Cookies: To remember your preferred language, game settings, and other personal preferences.
  • Analytics Cookies: To understand which pages members use most, helping us improve our services.
  • Security Cookies: To prevent fraud and protect against cyber attacks.

You can disable cookies through your browser settings, but doing so may affect the functionality of certain et999 services. Essential cookies remain active at all times.

7 Data Retention & Protection

Data collected by et999 is stored on secure servers. We use industry-standard security technologies to keep your information protected.

  • SSL Encryption: All communication between et999 and your device is protected by SSL/TLS encryption.
  • Data Encryption: Sensitive data in storage is kept in encrypted form.
  • Access Controls: Only authorized personnel may access member information.
  • Regular Security Audits: Third-party security experts conduct regular audits of et999's security systems.

Data Retention Period: After account closure, certain data may be retained for a defined period (typically 5 years) due to legal obligations. It is then securely deleted.

In the event of a security breach at et999, affected members will be notified within 72 hours.

8 Your Rights

Under et999's Privacy Policy, you have the following rights over your personal data. To exercise any of these rights, please contact our support team.

  • Right to Access Your Data: You have the right to know exactly what personal data et999 holds about you.
  • Right to Rectification: If any of your information is inaccurate or out of date, you can request that it be updated or corrected.
  • Right to Erasure: In certain circumstances, you may request that your data be deleted.
  • Right to Restrict Processing: You may request that data processing be temporarily suspended in the event of a dispute.
  • Right to Opt Out of Marketing Communications: You may opt out of promotional messages at any time.

To exercise any of the rights listed above, email us at [email protected] or reach out via live chat. et999 typically processes these requests within 30 business days.

9 Children's Privacy

Et999 does not knowingly collect information from anyone under the age of 18. Our services are intended strictly for adults.

  • An age verification process is active at the time of registration.
  • If we become aware that any data has been collected from a minor, it will be deleted immediately.
  • If a parent or guardian discovers their child is using et999, please contact us immediately.

10 Privacy Policy Updates

Et999 reserves the right to update this Privacy Policy at any time. Members will be notified of significant changes in advance via email or an in-platform notification.

  • The "Last Updated" date at the top of the page is always kept current.
  • Members will be notified at least 7 days before any major changes take effect.
  • Continued use of et999 after any changes constitutes your acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request to close your member account.

11 Contact

For any questions, complaints, or data-related requests regarding this Privacy Policy, please contact et999's Data Protection Team.

  • Email: [email protected] — We typically respond within 24 hours.
  • Live Chat: Reach us directly via live chat on the et999 website — available 7 days a week, 24 hours a day.
  • When submitting a data request, please include your account ID and registered mobile number.

Any concerns related to et999's Privacy Policy are treated with the utmost seriousness, and we work to resolve them as quickly as possible.

Security Pillars

Why Your Data Is Completely Safe at et999

Et999's Privacy Policy is not just a document — it is enforced at every level through technology and operational processes.

SSL 256-Bit Encryption

All transactions and communications at et999 are protected by bank-grade SSL encryption. No one can intercept your data while it is being sent or received.

Strict KYC Verification

Every member's identity is verified at et999. This is not just a legal requirement — it also ensures no one can open an account in your name.

Zero Data Sale Policy

Et999 never sells your personal data to third parties. Your information is used solely to provide our services.

Limited Access Policy

Only staff with a legitimate need can view member data. Every access is logged and regularly audited.

Marketing Opt-Out

If you no longer wish to receive promotional messages from et999, opt out with a single click at any time. We respect your preferences.

Regular Security Audits

Independent international organizations regularly review et999's data protection practices, ensuring your information is always safeguarded to the highest standards.

Your Rights

Your Control Over Your Data

Et999 believes every member should have full control over their own data. We don't just write policies — we put these rights into practice.

Any data-related requests submitted to the et999 support team will be resolved within 30 business days.

More questions? Check our FAQ
Right to Access Your Data

You can request a full overview of the personal data et999 holds about you at any time. We will provide complete details upon request.

Right to Rectification

If any of your information is incorrect, request a correction and et999 will update it as soon as possible.

Right to Erasure

After closing your account, you may request deletion of all data except what we are legally required to retain.

Right to Opt Out of Marketing

You can opt out of promotional emails or SMS messages from et999 at any time.

Right to Restrict Processing

In the event of a dispute, you may request a temporary restriction on data processing.

Start Gaming at et999 with Full Privacy Protection

Your data is secure, your experience is enjoyable — join the et999 family and discover the best online gaming in Bangladesh.

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