Et999 Terms and Conditions — The Complete Guide for Members

1 Introduction & Applicability

Et999 (hereinafter referred to as the "Platform" or "we") operates an online gaming and betting platform for users in Bangladesh and South Asia. These Terms and Conditions apply to the et999 website (https://et999.pro), mobile app, and all associated services.

By creating an account, logging in, or using any service on et999, you are entering into a binding agreement under these Terms and Conditions. If you disagree with any of these terms, please refrain from using et999's services.

These Terms and Conditions may be updated from time to time. We will notify members in advance before any changes take effect. It is your responsibility to check this page regularly.

2 Account Register

To become a member of et999, you must register with accurate and complete information. Each individual may hold only one account. If a member is found to hold multiple accounts, et999 reserves the right to close all such accounts and forfeit any remaining balances.

• The name, phone number, and address provided at registration must be accurate and verifiable.
• It is solely the member's responsibility to keep their account password confidential and secure.
• Allowing anyone else to use your account is strictly prohibited.
• For identity verification (KYC), et999 may request a copy of your national ID or passport at any time.
• Registering with false information will result in immediate account closure.

3 Age & Eligibility

The minimum age to register and use et999's services is 18. Registration by minors is strictly prohibited. If et999 suspects that an account holder is under 18, the account will be suspended immediately pending identity verification.

• Et999 may not be used from countries or regions where online gaming is prohibited by law.
• Members must ensure that online gaming is legal in their area of residence.
• Family members of et999 employees are not eligible to participate in certain promotional offers.

4 Deposits and Withdrawals

Deposits and withdrawals on et999 can be made via bKash, Nagad, and Rocket. All financial transactions must be carried out from a mobile banking number registered in the member's own name. Payments from third-party accounts are strictly prohibited and may result in account suspension.

• The minimum deposit amount is subject to the latest rules stated on et999's payment page.
• Completing KYC verification is mandatory before any withdrawal can be processed.
• Withdrawal requests are typically processed within 24 hours.
• Et999 reserves the right to request additional verification for suspicious transactions.
• If there is an active bonus on your account, wagering requirements must be met before a withdrawal can be processed.

Et999 monitors all transactions in accordance with its Anti-Money Laundering (AML) policy. Suspicious or unusual transactions may be reported to the relevant authorities.

5 Bonuses & Promotions

Et999's bonuses and promotional offers are subject to specific terms. Each bonus has its own wagering requirements, validity period, and list of eligible games. It is each member's responsibility to read the applicable terms carefully before claiming any bonus.

• Bonus funds cannot be withdrawn directly; they will be converted to real money only after the wagering requirements are met.
• Multiple individuals from the same household or IP address are not eligible to claim the welcome bonus.
• If bonus abuse or system exploitation is found, the bonus and any associated winnings will be forfeited.
• Et999 reserves the right to modify or cancel any promotion at any time.
• VIP program benefits apply only to eligible members as listed on et999's VIP page.

6 Gaming Rules

All games on et999 are powered by internationally certified RNG (Random Number Generator) technology and are regularly audited by independent third parties. Under et999's Terms and Conditions, it is each member's responsibility to familiarize themselves with the specific rules of a game before participating.

• Et999 reserves the right to void winnings resulting from a technical error.
• If a game is interrupted due to network issues, the outcome will be determined based on et999's records.
• Et999 reserves the right to change odds for Sports Betting.
• If a match is abandoned or postponed, bets will be settled in accordance with the applicable betting terms.

7 Prohibited Activities

Any activity that violates et999's Terms and Conditions is strictly prohibited. The actions listed below will result in immediate account closure and possible forfeiture of balances.

• Using bots, automation software, or any form of technical manipulation.
• Creating multiple accounts to take advantage of bonuses or promotions.
• Using et999 for money laundering or any other illegal financial activity.
• Attempting to gain unauthorized access to other members' accounts.
• Attempting to exploit vulnerabilities in et999's systems or software.
• Engaging in fraudulent or threatening behavior toward other members.

8 Account Closure and Suspension

Et999 may suspend or permanently close any account without prior notice under the following circumstances. et999 also reserves the right to forfeit account balances if its Terms and Conditions are violated.

• If any provision of these Terms and Conditions is violated.
• Registering with false or misleading information.
• If an account has been inactive for an extended period (12 months or more).
• If KYC verification has not been completed.
• Member requests to close their own account.

Members who wish to close their account may contact customer support. All eligible balances should be withdrawn before the account is closed.

9 Limitation of Liability

Et999 strives to deliver its services to the highest standard. However, et999's liability is limited in the following areas.

• Et999 is not liable for any losses caused by technical errors, server downtime, or internet connectivity issues.
• Et999 is not liable for payment delays caused by issues with third-party payment providers.
• Et999 is not responsible if a member's account security is compromised due to their own negligence.
• Et999 is not liable for any psychological or financial harm resulting from wins or losses in online gaming.

For any disputes or complaints, please contact et999's customer support first. et999 is committed to resolving issues in a fair and transparent manner.

10 Privacy and Data Protection

Et999 treats the protection of members' personal data as a top priority. Our full Privacy Policy Privacy Policy page Details are provided.

• Et999 does not sell member data to any third party.
• Limited information may be shared with trusted partners where necessary to improve our services.
• Et999 may disclose member information to the relevant authorities when required by law.
• Members may request to view, update, or delete their personal information.

11 Terms Amendment Policy

Et999 reserves the right to update these Terms and Conditions at any time. Members will be notified of significant changes via email or an on-platform notification. Continued use of et999 following any changes constitutes acceptance of the updated terms.

• Minor changes may take effect without prior notice.
• Members will be notified at least 7 days before any major changes take effect.
• If a member does not agree to the updated terms, they may request to close their account.

12 Contact & Complaints

If you have any questions or complaints regarding these Terms and Conditions, please contact the et999 customer support team. Our support team is available 24 hours a day, 7 days a week.

• Live Chat: Contact us directly via live chat on the et999 website.
• Email: [email protected] — responses are typically provided within 24 hours.
• Once a complaint is submitted, a ticket number will be issued so you can track the progress of your case.